WELCOME

DK Home support is focused on providing high-quality Domiciliary Care and Home Support throughout the North East of England, covering predominantly Gateshead as well as Durham and Newcastle.

Our Care Services

Careers with us

Our Services

Domiciliary Care Services

We provide high quality domiciliary care services, ranging from one visit a day, four times daily to 24 hour specialist care.

Home Support Services

We provide a range of home support options, from assistance with personal care, medication prompts, meals as well as pop in visits.

Social Support

We provide a range of companionship calls, ranging from spending time with the clients in their home doing activities they enjoy, to assisting out in the community for shopping, cinema theatre trips and assistance to any appointments.

Domestic Support

We can assist with any domestic duties required from washing and ironing to spring cleans as well as food shopping.

Person Centred Care Approach

Our care planning process is entirely individual and based on a clients specific needs and requirements. This allows you full control over all of your care needs.

Step 1

Initial care planning meeting with client, manager and and family to assess what your needs are and to find out what you and your loved ones require to maintain your independence within your home

Step 2

Risk assessments carried out and completed along with care plan detailing all elemets of your care and preferences as well as documenting your times and visits. A file will be left in your home with a service user guide, complaints procedure and all contact details given. Once you are happy with all care planning we agree a support date.

Step 3

Specialist care team is put in place based on your needs agreed in the care plan andyour care starts!

DK Home Support have cared for our mam for a couple of months now and I can't praise them enough for the outstanding service they provide. They are always readily available on the phone to discuss anything in a friendly and professional way. All their staff are reliable, punctual and deliver care in a warm and understanding way. Mam took to one in particular and was immediately appointed this worker who she has had ever since. As a care worker for a different organisation I am greatly impressed by DK Home support and would highly recommend them to anyone who is looking for home care delivered in a compassionate and professional manner.

Maureen Owens